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Interviewing Skills: Hiring the Best

Print Version

A critical aspect of the process by which an organization selects and recruits high quality employees is the interview. Interviewing is a skill that can be learned. This course covers the Goals of the Interview, Preparing for the Interview, Conducting the Interview, and Evaluating the Candidate. No matter which method of learning you are using, you will have the tools to become a more eff ective interviewer once you have completed the course.

1 level - 44 modules - 3 learning hours

 

Available Options

SINGLE USER: Interviewing Skills: Hiring the Best (1 level)
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DVD-ROMs, e-Study Guides$99.00Add To Cart
CD-ROMs, e-Study Guides$99.00Add To Cart
MULTI USER: Interviewing Skills: Hiring the Best (1 level)
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DVD-ROMs$198.00Add To Cart
CD-ROMs, e-Study Guides$198.00Add To Cart
For additional licensing options. pricing and information, call 877-752-3529

Course Instructor: Lee Miller

Lee Miller is a consultant, speaker, executive coach and corporate trainer. A graduate of Harvard Law School, he is the Managing Director of NegotiationPlus.com where he advises Boards of Directors, corporations and Senior Executives on negotiating. He is an Adjunct Professor of Management at Seton Hall University, where he teaches MBA courses in Negotiating, Managerial Decision Making and Human Resources Management. In 2003 he received the Stillman School’s Award for Teaching Excellence. Lee is the co-author of A Woman’s Guide To Successful Negotiating (McGraw Hill) selected by Atlanta Woman magazine as one of the 50 best books for professional women and by Good Morning America as a featured book. He also has written a monthly career column for Monster.com, where he was their expert on negotiating.

Course Outline

Course Introduction

Course Overview
  • Meet Mike
Goals of the Job Interview/div>
  • Explore Attitudes
  • Focus on Behavior
  • Exercise
  • Wrap Up
Preparing for the Interview
  • Before the Interview Begins
  • Red Flags
  • Job Qualifications Inventory
  • Outlining the Interview
  • Wrap Up
Conducting the Interview
  • The Interview Setting
  • Legal Aspects of Interviewing
  • Greeting the Candidate
  • Introductory Chat
  • What Will Be Difficult For You?
  • Open Ended Questions
  • Purposeful Questions
  • Asking Open Ended Questions
  • Active Listening
  • Attending
  • Reflecting Back
  • Clarifying
  • Encouraging
  • Acknowledging Effort
  • Recognizing Feelings
  • Using Silence
  • Summarizing
  • Active Listening Wrap Up
  • Concluding the Interview
  • Interviewing Don’ts
  • Interview mistakes you are likely
    to make
  • Wrap-Up
Evaluating the Candidate
  • Evaluating
  • Exercise
  • Wrap-Up
What Did you Learn?
  • What Did Mike Learn
  • Course Wrap Up
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